Blog posts tagged "tech support" – Posts 1..5 of 8 posts found:

Here's a quick tip. If you're entering information into a web form and have outdated or incorrect suggestions in the autocomplete dropdown that your browser offers, you can delete them easily. Use the ↓ key on the keyboard to highlight the offending item, then press the Del key to delete it from the list. I've confirmed this works at least in Chrome, Firefox and Internet Explorer.

I routinely use Microsoft Virtual Server 2005 R2 SP1 to run a handful of virtual machines for development and testing purposes. One of these VMs is set to run automatically at system boot. Every once in a while, it refuses to start up.

Web development is something I've been doing for the past 15 years, and it's been my day job for the past 8 years. I've also done quite a lot of server administration tasks since then, even if that wasn't part of my actual job description. While there's probably a good economic case for outsourcing hosting and support duties, it can get to be quite frustrating when things simply don't work as intended. This is even more the case when you're a more technically savvy user (and I count myself among those, even if I'm no guru) and you have to deal with a poor hapless tech. You know what it is needs to be done and they just don't seem to be able to do it.

Windows Update is a great technology. It ensures that most Windows users are automatically kept up to date with the latest security patches for their OS. Especially now that is no longer tied to Microsoft's Internet Explorer browser, I'm a big fan (with one exception). Unfortunately, on rare occasions, the Windows Update client gets in a corrupted state and things get messed up in a big way. This can be difficult to diagnose or troubleshoot.

If, like roughly 90% of computer users, you run Microsoft Windows, you hopefully have Automatic Updates enabled. In that case, I predict the chances are virtually 100% that you've been annoyed more than once by the restart reminders pictured below.